Director of Operations
Elana is the director of operations for New Target and in this role, she oversees the daily operations of the organization and works to ensure all clients are well served by our team. She pulls from her experience in government, nonprofit, and commercial organizations as well as her background in communications and program/project management. Elana works with the project managers, development team, marketing experts, and hosting staff to ensure we are able to serve all clients efficiently and effectively.
Prior to becoming the director of operations, Elana was a senior project manager at New Target and also served as a project manager earlier in her career. She has many long-standing relationships with the New Target staff and clients. Before her role as a senior project manager here, Elana was a deputy program manager at the U.S. Department of the Treasury where she was heavily involved in developing and refining operational processes for the delivery of web services. Previously in her career, she worked for multiple government contracting companies, a nonprofit, and a nonprofit consulting organization all with roles in communications and project management.
She holds a B.A. in Communications and Political Science, an M.A. in Public Communication, and has both PMP and CSM certifications. In addition to her interest in organization and process, she greatly enjoys the outdoors and can be found hiking, kayaking, or traveling in her free time.