Digital PR
Digital PR extends your traditional PR investment with digital services to ensure what AI learns, and says, about your brand is accurate.
Ensure your story leads the conversation – even when AI is writing it.
How we protect & promote your brand story online.
Digital Footprint Audit & Cleanup
Authority Building & Media Outreach
AI Monitoring & Reputation Management
Think of this as reputation management meets AI analytics. We continuously monitor how search engines and AI platforms are portraying your brand. This includes tracking featured snippets and “People Also Ask” results on Google related to your organization, as well as regularly querying AI chatbots like ChatGPT, Microsoft Copilot, Google’s Gemini with questions about your brand or industry to see what answers are given. When we find inaccuracies or gaps, we address them.
Digital PR goes beyond earned media by owning the conversation on your home turf, 24/7. We can help you implement AI chatbot solutions on your website. Why is this part of PR? Because an on-site AI agent ensures that visitors get instant, accurate answers directly from you, rather than seeking them elsewhere. We design agents that align with your brand’s voice and knowledge base, handle common inquiries, highlight your successes, and dispel myths in real-time.
You’ll love working with digital PR pros.
For over two decades New Target has been a trusted digital partner for leading nonprofits, associations, and brands – providing the strategy, creative, and technology to thrive online. We bring that same depth of experience to protecting and amplifying your brand’s story in this new AI-driven landscape.
Our Digital PR service equips enterprise brands, nonprofits, and associations to be the trusted voice in AI-powered conversations. We make sure that when someone asks an AI assistant about your industry or your organization, your brand’s story is front and center – accurate, consistent, and positive. From cleaning up outdated information across the web to structuring your content for AI algorithms, from securing high-authority digital media placements to monitoring AI mentions of your brand, we handle the full spectrum of digital PR in the AI age. The result? You not only boost your search visibility, but also safeguard your reputation, ensuring AI delivers the narrative you want.
Work works. Ready to rewrite your brand’s story for the AI era with digital PR and marketing services? Let’s chat.
Frequently Asked Questions
Traditional PR focuses on managing your reputation through press coverage, events, and media relationships. Digital PR takes those goals online – securing backlinks, influencer mentions, online reviews, and now AI-driven visibility. A traditional PR firm might work to get you quoted in national media – Digital PR will take it further by making sure that media quote is structured so it gets picked up in a featured snippet or an AI chat answer. Think of Digital PR as PR evolved for the AI age, ensuring your brand narrative is consistent across news articles, social media, AI search engines and AI answers.
AI-driven search is where your audience is headed fast, very fast. Millions of people are now turning to AI tools to answer questions they used to ask Google. If someone asks an AI, “What does [Your Organization] do?” or “Who is the best provider of [Your Service]?”, you want to be sure that the answer includes your brand, and is accurate and favorable. Without proactive effort, that will not happen. AI might omit you or rely on sketchy, outdated info. AI Search is unfolding as a high-stakes, winner-takes-all scenario.
We use a combination of technical and non-technical strategies and tactics to identify the common questions people ask about your industry, products, or services – the kind of brand research that triggers AI summaries or featured snippets. By covering both on-site and off-site angles, we maximize the chances that your organization is represented accurately and credibly when AI-assisted tools summarize the available information
. And, yes, this often dovetails with traditional PR, SEO, SEM and other digital best practices, so you get all the benefits by augmenting your other investments.
Absolutely. A key part of our service is monitoring and correcting mistaken information. When we onboard you, one of the first things we do is run comprehensive searches and AI queries about your brand and related topics. Depending on where that misinformation lives, we have a few tools to act with. If it’s on a third-party site, say, a decades-old press release or a user-generated content site, we reach out to the publisher to request an update or retraction. Or sometimes we publish fresh content elsewhere to set the record straight and outrank the old info. Over time, our proactive approach means fewer surprises because we continuously review your digital footprint and reduce the odds of new misinformation cropping up.
It will absolutely help drive tangible results. While a lot of what we do is about ensuring accuracy and presence there’s a strong marketing upside to Digital PR. When you secure a spot as the answer, what is called “Position Zero,” for a popular question, you often see a significant boost in organic traffic. While an accurate narrative is our primary aim, the effect is more visibility, more engagement, and, ultimately, more conversions from an audience that might not have found you via traditional search.
It’s very accessible to nonprofits too. Many of our nonprofit and association clients find this service especially important, because they often rely on a steady flow of public trust and accurate information. Imagine a potential donor asking an AI, “What impact does [Your Nonprofit] have?” You’d want the AI answer engine to pull from your latest annual report or a great news piece about your work, not an old statistic or, worse, nothing at all. We tailor our approach to your scale. We become an extension of your team, making sure your digital presence punches above its weight.
Our differentiator is an integrated team that connects PR-aware strategy, search visibility, content, technical SEO, analytics, and AI-readiness into one practical program. And we’re fun to work with.
As Koloma scaled its global exploration initiatives, its digital presence needed to reflect the scientific rigor, credibility, and ambition of a company pioneering an entirely new energy sector. New Target partnered with Koloma to build a cohesive brand and digital ecosystem designed to grow with them.