Digital Insights Blog > Nonprofit Videos: Get More Value from Every Story
Nonprofit Videos: Get More Value from Every Story
- 7 min read
Highlights
- Nonprofit videos have a powerful impact on potential contributors and volunteers, showcasing genuine stories and making mission statements tangible.
- For maximum effect, strategy should precede production. Identify the specific audience, message, and desired viewer action prior to filming.
- High-quality effective videos need not have a high cost. Using modest equipment for content such as testimonials or behind-the-scenes glimpses can be just as impactful.
- Planning multiple videos from a single recording session can maximize time and resources.
- Hosting videos on a nonprofit's website rather than solely on social media platforms ensures control and accessibility.
Make Nonprofit Videos More Effective
Your nonprofit has great stories to tell. You need to get them out there. Was your work instrumental in helping a family find shelter during a personal crisis? Did your work mean that a student received a life-changing opportunity once thought out of reach? Did you give an older volunteer a new passion and a sense of purpose?
A nonprofit video can bring these stories to life in ways that a paragraph in a newsletter or even a photograph cannot. Video lets the viewer into the sights and sounds and emotions of your nonprofit so that they can truly understand why your work matters. Such connections can quickly turn occasional contributors and volunteers into long-term ones who also advocate for your mission to their circle of influence.
Yet even when a good video gets produced, a nonprofit might be surprised to find they received little value from it. Months were spent on producing a polished video for a gala, board meeting, or fundraising campaign, and it was shown once and posted to YouTube. And there it sat.
The lack of permanence and impact is rarely because of a lack of quality production or a meaningless story; it’s probably a lack of planning for what to do with these stories once the filming ends.
An effective nonprofit video sees its future success in the days before the camera rolls. The strategy in the planning stages is to connect the purpose of the video with its audience, its distribution channels, and the call to action it wants for its viewers.
Once those strategic decisions are made, one well-planned video can effectively support fundraising, volunteer recruitment, advocacy, and donor communications for many months.
Begin with the Action You Want Viewers to Take
A common temptation is to start your video project with the tactics of production, location, subjects, lights, cameras, etc. A far better starting point is with the question, “What do we want the viewer to do after watching this video?”
A fundraising video should give viewers a few exciting reasons to donate.
A volunteer recruitment video should help people picture themselves participating.
An event promotion should create enough energy and urgency to encourage registration.
An educational video should answer a real question and guide viewers toward other useful resources.
The end goal then affects everything else. Who is your ideal audience, and then what do we want them to do after they see the video?
You can imagine that a broad organizational overview with information suitable for the website’s “about” page will not be effective for a donation campaign. A donor will probably respond more strongly to a story about one person who was helped by the nonprofit than they will to a highly polished summary of each and every program.
The audience matters.
If you try to make one video to address every audience, it can easily become something too broad to persuade anyone.
The goal should be to identify one type of viewer, have one message, and point the viewer toward one desired action.
For example, St. Jude Children’s Hospital typically features one child and one family’s journey rather than explaining to the viewer the nuts and bolts of pediatric cancer research. The viewer is someone considering a charitable gift. The message is that every donation helps children receive world-class treatment regardless of their family’s ability to pay. The action is to become a monthly donor.
A Good Nonprofit Video Doesn’t Have to Be Expensive
Don’t hesitate to get videos because of the assumption that it requires a large budget. Not every video needs or calls for lighting, multiple cameras, or an appearance by Matt Damon.
Most audiences are comfortable with a basic video, particularly if it’s going to be seen on social media. Scenarios like the answering of common questions, the shared experiences of an enthusiastic volunteer, or a staff member taking us “behind the scenes” can all be recorded with modest equipment and still be quite effective.
The ultimate destination of the video should help influence how it is filmed. Horizontal works best for websites, presentations, and YouTube, while vertical is best suited for Instagram Reels, TikTok and paid social media placements.
Captions should be planned for from the beginning. They make your videos accessible to the hard of hearing, but also help with those who watch videos without sound.
Plan One Recording Session As a Collection of Content
Collect the content for a number of videos with each filming day. Rather than throwing all eggs into one basket, a filming day could be about gathering the material that can be shaped into many different videos.
For example, a long interview with a scholarship winner can serve as a short story on the website, a fundraising appeal, social media clips, and pull quotes for emails.
A discussion with one of the organization’s subject matter experts can result in an article, answers to frequently asked questions (great content for the answer engines), and short clips for LinkedIn.
These many uses require some more planning before filming, but they don’t necessarily lead to more production time and cost. The interviewer simply needs to ask questions that result in both complete stories and shorter, self-contained answers.
Take the time to collect multiple versions of any needed calls to action. A speaker might be asked to invite the viewers to donate and then separately to encourage them to volunteer, and thirdly to direct them to learn more. The editors can then match the appropriate call to action to each campaign.
This approach makes great use of both time and budget (which the board will love) and, if well planned, can feed appropriate stories of different lengths all around your nonprofit universe.
Make Your Website the Permanent Home
When placing videos, realize that social media is highly valuable for reaching people, but it should not be the only place your video lives because platforms regularly change their algorithms, modify their formats, and even disappear. Since your website is fully controlled, that’s where your videos should have their home.
The placement of these videos should be strategic. Put them where they strengthen decisions such as a short story next to a donation form, a testimonial on the volunteer recruitment page, and highlights from a successful conference on the registration page.
Don’t simply embed a video without an explanation; the surrounding page needs to provide content and a clear next step. The page should explain why the video matters, and then it should be easy to donate, subscribe, volunteer, etc.
Also, written content helps search engines and AI agents to understand what the video is all about. A descriptive title, accurate captions, and a transcript give information that can be indexed and referenced. The transcript should not simply be treated as a great block of text suitable only for search visibility but a real document with headings and supporting links that give people a choice between watching and reading.
Distribute the Story, Not Just the File
Once you plan for and film your videos, the best return on your investment is when you build a distribution plan for each important piece.
YouTube is good for longer educational videos, interviews, event recordings, and evergreen resources, while LinkedIn is the spot to post for more professional audiences or association members. Facebook is effective for well-established communities, events, and fundraising, and Instagram works very well for volunteer highlights, “behind the scenes” footage, and short personal stories.
The same video stories can appear on all of these channels but not the same edits. A longer video is suitable for LinkedIn, while Instagram would be more appropriate for 20-second clips.
Email is another important distribution channel. A strong image with a play button can lead supporters to a video on the organization’s website, where they can watch it beside a donation or registration opportunity. Videos can also support grant applications, sponsor outreach, board communications, digital annual reports, campaign updates, and media pitches.
Advertising and Monetizing Nonprofit Video
Even an excellent video may reach only a small percentage of your followers organically. Social platforms are crowded, and producing content does not guarantee distribution. In many cases, it makes sense to reserve part of the project budget for promotion rather than spending everything on production.
Paid advertising can introduce your story to prospective donors, volunteers, members, event attendees, or people interested in related causes. It can also reconnect with people who have visited the website, watched an earlier video, opened an email, or previously donated.
The choice of platform should follow the audience. Meta may be appropriate for community fundraising and broad awareness. LinkedIn may be more effective for professional associations, corporate sponsorships, or executive audiences. YouTube advertising can extend the reach of compelling video content, while search and display campaigns can bring people to landing pages where video helps support the decision to act.
The landing experience matters. Sending paid traffic to a social post may produce views, but sending the right audience to a focused page with a strong video and a clear call to action is more likely to produce donations, registrations, or applications. Advertising should be measured by what viewers do after watching, not simply by how many times the video played.
When nonprofits talk about monetizing video, it is easy to think first about advertising revenue from YouTube or another platform. That income is possible for organizations with large, consistent audiences, but it is rarely the most valuable financial return.
For most nonprofits, video is monetized indirectly. It earns its keep by increasing donations, encouraging recurring gifts, attracting sponsors, selling event registrations, supporting memberships, recruiting volunteers, or making grant proposals more persuasive. An educational organization may also use video in paid courses or training programs. An association might include premium video resources as a member benefit. A museum or cultural institution could use behind-the-scenes content to promote memberships, ticket sales, or special events.
The important question is not whether the video itself earns advertising revenue. It is whether the video helps the organization produce more of the outcomes that sustain its mission.
Measure More Than Views
View counts are visible and reassuring, but they provide an incomplete picture. A video watched 50,000 times without producing any meaningful action may be less valuable than one watched by 1,000 carefully targeted people who donate, register, or volunteer.
Your measurement should connect the video to its original objective. For a fundraising campaign, that may include donation-page visits, completed gifts, average gift size, and recurring donations. For event promotion, it may be registrations. For an educational video, useful measures could include watch time, visits to related resources, email subscriptions, or follow-up inquiries.
Audience retention can reveal where viewers lose interest. If most people leave during a long opening, the introduction probably needs to be shortened. If viewers watch the entire video but do not take the next step, the call to action or landing page may need attention.
These insights should guide future production. Over time, the organization can learn which topics, speakers, story structures, lengths, and distribution channels lead to meaningful engagement.
Give Every Nonprofit Story a Longer Life
New Target helps nonprofits connect video production with the rest of their digital strategy, including website design, content marketing, search visibility, paid media, analytics, and conversion optimization. Because a good video should not be an isolated creative project. It should become a hardworking part of your nonprofit’s larger mission. Contact us. We can help.
A global team of digerati with offices in Washington, D.C. and Southern California, we provide digital marketing, web design, and creative for brands you know and nonprofits you love.
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